Privacy Policy

At Wings Cycles, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver products and services
Provide customer support
Send order confirmations and shipping updates
Respond to inquiries
Improve our website and shopping experience
Detect fraud and maintain website security
Comply with legal obligations
Send promotional emails and marketing communications (only where permitted or with your consent)

Payment Security

We do not store your complete credit or debit card information.

Payments are processed securely through trusted third-party payment providers using encrypted technology and industry-standard security measures.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Analyze website traffic
Deliver relevant advertisements where applicable

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment service providers
Shipping and courier companies
Website hosting providers
Marketing and analytics services
Government authorities where required by law

These service providers are only permitted to use your information for the services they perform on our behalf.

Data Security

We implement appropriate technical and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal, tax, accounting, and regulatory requirements
Resolve disputes and enforce our policies

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.